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A
Departure
Your room is reserved until 11 a.m. on the day of departure.
Adapter & charging cable
Adapters for electronic devices and cell phone charging cables are available at reception.
Contact person
- Ralf Ole Leidner
Management
o.leidner@ketschauer-hof.com - Tim Reuter
Asst. Hotel Manager
Group Reservations / Cooperations / Corporate Framework Agreements
t.reuter@ketschauer-hof.com - Fabian Baumann
Reception management
hotel@ketschauer-hof.com
Pharmacy
The Rathaus Apotheke is located approximately 300 meters from the Hotel Ketschauer HOf at Weinstraße 44.
Phone 06326 / 1535
Opening hours:
Mon-Fri | 8am-12pm and 2.30pm-7pm (except Wednesday afternoons)
Sat | 9am-1pm
We can collect medication for you on request.
Doctors in Deidesheim
- Dr. Melina Kaack
General medicine
Phone 06326 / 980193 - Dr. med. Kerstin Lenné
Pediatrics and Adolescent Medicine
Phone 06326 / 980996 - Dr. med. Gunnar Herberger
General medicine, naturopathy, homeopathy and sports medicine
Phone 06326 / 335
Car
You can park your car in our parking lot subject to availability.
The fee is 15 €/day.
We are also happy to park your car for you. Please speak to reception.
B
Baby equipment
Baby cribs and baby monitors can be borrowed from reception for a fee, subject to availability.
Babysitter
We are happy to help you organize a babysitter. Reservations can be made at reception.
Bathrobes & bath towels
You will find bathrobes and slippers in your room, and towels are also available for free use in the wellness area.
Bank & ATMs
- Sparkasse Rhein-Haardt
Weinstraße 38, 67146 Deidesheim
Phone 06322 / 9370
24 h ATM - VR Bank Mittelhaardt eG
Marktpl. 2, 67146 Deidesheim
Phone 06326 / 7091372
Bar
There is no classic bar at the Ketschauer Hof.
You are welcome to visit the bar in the sister hotel Kaisergarten.
Mon-Sat until 1 a.m.
Sundays until midnight
Here you will find our BAR CARD
Flowers
At our trusted flower store, we can organize the flowers of your choice.
Please contact us.
Letters & Messages
You are welcome to leave your postcards and letters with us at reception, which we will give to our letter carrier.
If you receive mail, we will bring it to your room.
Bus & Train
The train station is about a 10-minute walk from our house. We will be happy to provide you with arrival and departure times.
E
Shopping facilities
There are many shopping opportunities in the Deidesheim area, for example:
Mannheim, Neustadt or Speyer.
Further information and tips are available here or at reception.
F
Bicycles
We recommend the Palatina bike rental service, which also offers e-bikes.
You can obtain further information from us at reception.
Fitness room
You are welcome to use the fitness room in the sister hotel Kaisergarten.
Please contact our reception for more information.
Airport
Frankfurt Airport is approx. 100 km from the hotel.
We will be happy to organize a transfer for you.
Outdoor pool
The Deidesheim outdoor pool – the oasis in the paradise garden – is a 15-minute walk from the Ketschauer Hof.
Phone 06326 / 981105
Hairdresser
- Wittmer Haare & Ästhetik
Kirchgasse 2, Deidesheim
Phone 06326 / 1400
Reception will be happy to book an appointment for you.
Lost property
Lost property can be handed in at the hotel reception.
If you are missing something, please feel free to contact us at any time.
Breakfast
Come and have breakfast in the vault in the basement.
We serve breakfast à la carte.
G
Golf
There are golf courses in Neustadt an der Weinstraße, Dackenheim, Limburgerhof and Essingen near Landau within a 45-minute drive. We will be happy to reserve a tee time for you on request. We have a cooperation with the GolfClub Pfalz. For discounts please contact our reception.
Vouchers
- Redeem a printed voucher
If you have a printed voucher, please hand it in at the hotel reception for redemption on arrival.
“Giving a gift means giving someone else what you actually want to keep.” - Buy a voucher online
Would you like to make your favorite person happy and give them a voucher?
You can find our online voucher store on our Ketschauer Hof or Kaisergarten Hotel & SPA websites. Or simply follow THIS LINK!
Simply select the voucher online in our voucher store. You can conveniently print it out yourself as a MAIL voucher and hand it over in person. Or you can choose the SMART Voucher option and give the voucher as a digital gift – even with a firework effect or confetti.
The vouchers are available for both our hotels and for the four affiliated restaurants – L.A. JORDAN – 1718 – RIVA – Sushi B..
H
Dogs
Dogs are allowed in the hotel with advance notice.
€ 25 per dog and night
You are welcome to bring your dog to our Restaurant 1718 and our Restaurant Riva.
I
Internet
Use our free Wi-Fi throughout the hotel.
Further information is available at reception.
K
Kaisergarten Hotel
The sister hotel is located 400 m on foot from the Ketschauer Hof.
There you will also find the RIVA restaurant and the fitness/wellness area, which guests of the Ketschauer Hof can also use.
Children and extra bed
On request we can provide an extra bed for older children at a price of 45 € / night.
Baby crib at 25 € / night.
Credit & bank cards
We accept American Express, Mastercard, VISA and EC card/Maestro card.
M
R
Smoking
We would like to politely point out that we are a non-smoking hotel.
You can find ashtrays, for example. in front of the hotel entrance.
Reception
Reception is available daily from 7 a.m. to 10 p.m. for your questions and requests.
Phone 06326 / 70000
Outside opening hours, please contact our sister hotel Kaisergarten on 06326 / 700077
Repairs
If a repair is necessary in your room, please report this to our hotel reception.
It is important to us to fix things quickly so that you can continue to enjoy your stay with us.
Restaurants
In the L.A. Jordan restaurant, which has been awarded two Michelin stars, head chef Daniel Schimkowitsch will spoil you with his gourmet cuisine.
Further information
French-international cuisine awaits you in the 1718 restaurant.
Further information
In the nearby sister hotel Kaisergarten, the RIVA restaurant is approx. 500 m away on foot. We would also be happy to reserve a table for you here.
The RIVA restaurant stands for Mediterranean Italian cuisine & steaks.
Further information
Our sister winery Reichsrat von Buhl is home to our restaurant Sushi B.
Further information
S
Safe
Each room is equipped with a safe. The safe works with a code that you can set directly on the safe.
key
You can open the rooms and front door with your key card.
We kindly ask you to hand it in at the hotel reception on departure.
Store
Would you like to bring your loved ones a souvenir?
Take a look in our store at the reception.
T
Petrol stations & car washes
- Deidesheim ESSO
Niederkircher Str. 1
Phone 06326 / 980577 - Hassloch SHELL (directly on the A65)
Richard-Sang-Straße 1, 67454 Hassloch
Phone 06324 / 7080448
Car washes are available at both service stations.
Tennis
There are outdoor and indoor courts in Deidesheim, operated by TC Deidesheim.
Reception will be happy to reserve free seats subject to availability.
Phone
If you wish to make an external call, dial 0 on your telephone before and then the full number you wish to be connected to. Price per unit: 0,40 €
W
Laundry service
We are happy to take care of your laundry for a fee.
Simply contact the hotel reception.
Wake-up call
We are happy to offer you a personal wake-up call. Please contact our reception.
Wellness area
A sauna and a relaxation room are available in our intimate wellness area. Here you can unwind and relax.
Please note that children up to the age of 12 are only allowed in the wellness area when accompanied by their parents.
Z
Newspapers
Newspapers are available in the lobby.
You will find a small selection of magazines in your room.